What is social CRM?

What is social CRM? Jon Ferrara on Growing Social Now with Barbara Rozgonyi

What’s the best way to manage customer relationships on social today? Who needs a CRM – customer relationship management – system? [hint: everyone!] How can you enrich and nurture your existing and future relationships online and IRL? In this episode, Barbara Rozgonyi interviews Jon Ferrara for his take on CRM on Growing Social Now. 


What is Social CRM?

What you’ll learn in this episode . . .
How to use Influencer Marketing to Grow Your Brand on a Budget
Growth Hacking Strategies for Small Business with Small Budgets
How to Build a Community of Micro-influencers To Drive Your Business
Why Building Relationships Help Achieve Passion, Plan, And Purpose
How a CRM Can Help You Build Better Relationships
How to Build Your Brand As A Trusted Industry Influencer To Grow Your Business
How to Turn Your Contacts Into Gold by Nurturing a Community of Influencers

About Jon Ferrara
Nimble CEO Jon Ferrara is a successful entrepreneur and firm believer that we’re all on this planet to grow, and that the more we can help other people grow, the more we grow. Building products that help people achieve their passion, plan and purpose is the primary reason Jon pioneered contact relationship management with the launch of GoldMine in the 90’s, and it’s why he launched Nimble, the smart CRM for O365 & G Suite, two decades later. Jon is also a noted speaker on the topics of Social Media’s effects on Sales and Marketing. He’s been recognized on Forbes as one of the Top 10 Social CEOs, Top 10 Social Salespeople in The World, and among the Top 50 Social Business Twitter Accounts You Must Follow.

Jon Ferrara on LinkedIn

About Barbara Rozgonyi, Host of Growing Social Now

Barbara Rozgonyi leads CoryWest Media, a creative marketing communication consultancy that attracts attention, builds brands, and connects communities. Named after Barbara’s mother and grandmother, CoryWest Media inspires innovation as it fuels growth. Barbara is an international trends speaker with a Hungarian heritage, digital marketing advisor since 2002, and sales leadership guide for all types of teams. With future vision, Barbara began publishing her top-ranked blog, wiredPRworks, in 2006. An early social media advocate, Barbara founded Social Media Club Chicago in 2008. Her podcast, Growing Social Now, launched in 2021. She serves on the National Speaker Association Carolinas Chapter’s board of directors as Vice President of Membership and lives in Charlotte, North Carolina right between the Blue Ridge Mountains and the Atlantic ocean.

Barbara Rozgonyi on Facebook

Barbara Rozgonyi on Instagram

Barbara Rozgonyi on LinkedIn

Barbara Rozgonyi on TikTok

Barbara Rozgonyi on Twitter


Growing Social Now 



#growingsocialnow #barbararozgonyi 

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