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Posts tagged: Twitter

The Complete Works of Social Media Marketing, PR and SEO – Abridged

On Friday, the first day of spring!, I’ll be presenting this 20 minute social media mashup to the National Speakers Association’s Illinois Chapter. My inspiration comes from a play our family saw called “The Complete Works of William Shakespeare: Abridged.” On our family trip out west a few years back our daughter – who was into Shakespeare and theater at the time, insisted that we see this play on the last night of our trip.

We had many reasons to say no: it was the last night of our two-week family vacation, it didn’t start until 8, we hadn’t packed yet, we had to check out at 5:00 a.m., not everyone could go [way past our youngest son’s bedtime], it was too long, we wouldn’t get back to the hotel until 11– and wow, the clock did say it was 5 – only three hours until the curtain went up and 12 hours until we had to drive to the airport.

Weighing the pros and cons, I said yes, we will get dinner, pack, go see the entire play and be ready to leave at 5:00 tomorrow morning – who’s with me?

Three of us: the 14 year old, the 12 year old and I went to the play. When the kids wanted to sit in the front row, I objected saying I didn’t want to be too conspicuous. But, we sat there anyway. At intermission, my son said, “What does conspicuous mean?” Being referred to continually by the players, because we were in the front row, was – ahem, super conspicuous, but it was also okay. Somehow a mom and two kids got worked into the dialogue – they loved it.

In preparing this talk, the night at the theater in Jackson Hole came to mind as good parallel for how I would present social media in 20 minutes. Granted I will be the only one presenting this abbreviated performance. But, I’m hoping that the audience will remember it and be moved to jump into social media by starting with one platform, building a character profile and then interacting with their community. That is, of course, after they weigh the pros and cons and make the decision to take a seat in the front row. To outline the process and keep me on track, I prepared this guide. At the end of the presentation, I’ll invite them to experience the longer condensed version at an upcoming workshop. Who’s with me?

Wired Branding: Fusing Social Media Marketing, PR and SEO

Energize Your Business and Connect with Your Community

Social Media Toolbox

  • Personality
  • Community
  • Value
  • SEO

Social Media Hazards

· Privacy
  • T___ M_______
  • I__________
  • Strategy
  • E__________

Social Media Rules

  • Be Nice
  • Don’t _______
  • Don’t Sell
  • Be ___________

Best Social Media Sites for Professional Speakers

LinkedIn – professional

  • G______
  • Q______ and Answers

Facebook – fun with a twist

  • F_____
  • Social
  • C_______

Twitter – groove and grow

  • Follow
  • F_________
  • S_________

Flickr – snap and click

  • I_____
  • Video
  • G______

Slideshare.net – PowerPoint on steroids

  • Slides
  • A_______
  • S_______

Video – quick or pro

  • V_______
  • Y_______
  • U_______

Blogs – community conversations

  • C_______
  • C_______

Communities

  • Speaker____________
  • Forums
  • Social Media Club Chicago on Facebook
  • Membership sites

Resources

PR Articles for Speakers

LinkedIn Marketing and PR Strategies

Energize Your Business with Wired Branding: Fusing SEO, PR, Social Media & Marketing Workshop

Hands-on and fear-free, this all-day workshop condenses the essentials, equips you to update or create a profile, clarifies your speaking business strategies, illustrates success stories and shows you how to start building a responsive community right away. For more information, call 630.207.7530.

College Public Relations Students and Social Media : Maximizing Twitter Value

Here’s the latest in our reader Q&A series . . . from a college student in Toronto who asked questions in the comment box on a recent post about questioning twitter boundaries.

Thanks to Cory for giving me permission to answer her questions as a blog post and to and to everyone who contributes to this conversation.

Here’s Cory’s question . . . 

Hi Barbara. My name is Cory Angeletti. I’m a public relations student at Humber College in Toronto, Canada. I have recently been exposed to Twitter as an important social media tool. In my program we are encouraged to get involved with various social media outlets because of its increasing popularity and the fast pace at which it is being included into PR strategies and tactics. So I joined Twitter and embarked on the beginning of my social media adventure. The only thing is that I don’t really know where it’s taking me. I understand the basics of Twitter, and I may even understand the merit and value of frequently updated tweets, IF they contain specific goals or targeted messages. Unfortunately, this is not the case with me. I don’t feel as though I have important enough or interesting messages/updates to post on Twitter. I also don’t want to say the wrong thing. But if I can’t post what I’m really thinking or feeling than what is the point? Instead I refrain from tweeting most of the time. So, if I make infrequent tweets, is it still valuable for me to be on Twitter? Is it enough for me to have a social media presence with tools such as Twitter? Or do I need to be more actively involved in order for my involvement in social media to make a difference when I’m trying to enter the work world in less than four months?

Answer: Thanks for writing, Cory. You’re not alone. I put up my first twitter update, “planning our summer vacation,” in June 2007. I stopped there and didn’t even check back in again until about six months later. I had about six followers and two were people I wanted to block. I was discouraged and confused, but willing to try when I decided to begin again. There are – still – many days where I’m not sure what to tweet about. Developing a presence on twitter is an ongoing project.

Here are five steps to help you get you started on maximizing twitter’s value:

1. Find people to follow on twitter

Search for people you know

Check out who your friends follow

Look for people in your location

Connect with people in your industry

Add in people who like what you like

Check into #journchat on Monday nights to meet PR people

2. Have something to say

For most people, this is tough – at first.

Be interested

Join a conversation

Ask a question

Post a finding

Comment on something in the news: movies or culture

Talk about what you’re eating or drinking

Bring your pet into the conversation

Link to what you’re reading

Tell people when you post pictures

3. Be known for who you are

Be mindful of search terms like “pr student”

Develop a personality

Define, to yourself at first, how you will add value to the conversation

Take care of your community

4. Organize

Set up tweet deck to follow and respond to streams of information

Draw up a publishing calendar

Target some sites to tweet about

Plan your update frequency

Start or join a social media club

5. Promote yourself and others

Say where you’ll be at events

Blog about what you’re working on

Form a student group

Connect with others who can teach you

Be a news breaker

Now, onto your specific questions:

I don’t feel as though I have important enough or interesting messages/updates to post on Twitter. I also don’t want to say the wrong thing. But if I can’t post what I’m really thinking or feeling than what is the point?

Being intentional about what you’re writing is important – on any platform. You can post what you’re thinking and feeling, as long as you’re comfortable with it. How much do you want people to know about you? What kinds of emotions do you want to emit? Make a list of words and feelings that you want to be associated with and use those. This may sound too fictional, but it’s really not. By deciding who you want to be, you are being authentic.

Instead I refrain from tweeting most of the time. So, if I make infrequent tweets, is it still valuable for me to be on Twitter?

If you’re listening in and getting value by hearing what people have to say, yes. Sounds like you’re looking for more conversations to be part of, though. Try keeping a written journal of things you’d like to talk about on twitter when you’re away from your phone on your computer. And, invite friends from other platforms like Facebook to talk to you on twitter, too.

Is it enough for me to have a social media presence with tools such as Twitter? Or do I need to be more actively involved in order for my involvement in social media to make a difference when I’m trying to enter the work world in less than four months?

Twitter’s a good start, but not everyone – including your prospective employers – will be on Twitter. Publishing a blog shows an employer that you can organize your thoughts, communicate ideas and manage projects. Like most communication vehicles, all social media sites are what you make of them. On Facebook, you can start a group, have flocks of friends and be a leader in your online community. It’s not too early to think about posting a profile on LinkedIn.

Finishing up your last semester of college is an important time in your life. Having an active social media presence may or may not be a huge differentiator for your new employer. If you’re familiar with the terminology and know how to use the tools, that may be enough. If you have the time and the interest, then jump in. Going to live events, like tweetups, is a great way to meet people you only know online. Good luck to you in your studies and your job search!

What advice would you add for Cory?

Happy Doodle or Real Life: Questioning Twitter Boundaries

“I’m calling you because I’m in the happy doodle business. This guy wants to get serious. Maybe you can help him. Here’s his number”

That’s the call I got late one afternoon from a well-regarded PR agency that specializes in happy stories. But, life isn’t always happy, fun or pretty – even though some PR people would like it to be.

It turns out I couldn’t help this guy, either. He had some environmental and legal PR issues that were way beyond our scope. But, I did take the time to talk to him and caution him about the reactions his company might get when they took the story to the press. That was before social media.

When I talk to people about getting started in social media, I tell them to think about layering. If you’re wearing 20 sweaters, how many are you willing to take off before you feel comfortable? Some people are fine in a bathing suit and others will always, always, always stay bundled up.

In social media, the more bundled up you are, the less likely you are to succeed. But, the more open you are, the more open you are to getting rebuked and attacked. “I broke out in a cold sweat when I saw what people were saying about people who sent auto-follow message on twitter. I didn’t know I was doing anything wrong.” a well-meaning and well-respected marketing advisor – who is in no way a spammer – told me.

Now we’re watching the reaction to a twitter update sent by a Ketchum employee about his experience in Memphis. [Disclaimer: Ketchum featured one of our clients in their client’s publication.] How can one tiny update get so much attention?

I feel for the guy. Maybe he shouldn’t have typed what he did, but why not learn from, forgive and forget? Is it time to stop writing social media tabloid posts?

The biggest lesson here is a simple one: never be negative about anything clients might be sensitive about anywhere, especially in a twitter update clients are watching and you’re on your way to their offices to teach them about social media. The tricky part: might be sensitive about . . . sometimes you don’t know until you step in it. 

Do we always have to be nice and happy? How do you set up your social media boundaries?

Affiliate Marketing, Social Media and Red, Red . . .

Red, red wine you make me feel so fine
You keep me rocking all of the time

Don’t know if that’s his theme song, but that’s the background music in Gary Vaynerchuk’s, Affiliate Summit West conference keynote. I watched it live, took notes and pulled out the highlights. Host of Wine Library TV: Gary Vaynerchuk’s daily wine video blog, Gary talks about personal branding, DNA for you and your community.

Highlights from Gary Vanyerchuk’s 2009 Affiliate Summit West Keynote

Social media doesn’t mean business.

Social media IS a way to communication – just like the fax machine or a pencil.

Everybody uses these differently.

Ideal monetizing mix: 1 hour creation to 8 hours interacting 

If you blog or video blog, way too many people are spending to much time on their content.

Content is king, but marketing is queen and the queen runs the household.

Way too many people that focus on putting out great s__. It comes down to the content you’re pumping out and the authenticity. Don’t start over – don’t take second takes. Just produce.

Gary spends 45 minutes to an hour a day max on content and the rest of the time is spent on monetizing with 8-9 hours per day of pure interaction.

Passion + Legacy = Your Brand

A lot of people that do things that don’t look good on their legacy. They do things that they are not proud of, but it gets them clicks and referrals. You got to ask yourself where you’re going.

Do you want to juggle 900 different sites or you do want to create a brand you can sink your teeth into and monetize?

When you build a business around a passion, that’s when you can knock it out of the park. Sink your teeth into what you really want to do. Guess what? We only get to play this game one time – that’s it.

If your business is built on Google, you’re broken. Build Brand Equity Based on Customer Care

When you build brand equity, you can almost never lose it. What happens when Google’s not the player anymore? If you think Twitter is going to be the main place, you’re wrong. Platforms are going to change, it’s how you care about your customers. It’s about how you care about how to take care of your customers. You need to build a business that cares. HARO [Help a Reporter Out, created by Peter Shankman] changed the game.

What happens when you substitute twitter for red, red wine?

Just for fun, here’s what happens when you replace red, red wine with twitter in Bob Marley’s lyrics . . . .

 

Twitter you make me feel so fine
You keep me rocking all of the time
Twitter you make me feel so grand
I feel a million dollars when your just in my hand
Twitter you make me feel so sad
Any time I see you go it make me feel bad
Twitter you make me feel so fine
Monkey pack him rizla pon the sweet dep line
Twitter you give me whole heap of zing
Whole heap of zing mek me do me own thing
Twitter you really know how to love
Your kind of loving like a blessing from above
Twitter I love you right from the start
Right from the start with all of my heart
Twitter in a 80′s style
Twitter in a modern beat style, yeah
Give me little time, help me clear up me mind
Give me little time, help me clear up me mind
Give me twitter because it make me feel fine
Make me feel fine all of the time
Twitter you make me feel so fine
Monkey pack him rizla on the sweet dep line
The line broke, the monkey get choke
Burn bad ganja pon him little rowing boat
Twitter I’m gonna hold on to you
Hold on to you cause I know you love true
Twitter I’m gonna love you till I die
Love you till I die and that’s no lie
Twitter can’t get you out my mind
Where ever you maybe I’ll surely find
I’ll surely find, make no fuss just stick with us.
Give me little time, help me clear up me mind
Give me little time, help me clear up me mind
Give me twitter because it make me feel fine
Mek me feel fine all of the time
Twitter you make me feel so fine
Monkey pack him rizla on the sweet dep line
The line broke, the monkey get choke
Burn bad ganja pon him little rowing boat
Twitter you really know how fi love
Your kind of loving like a blessing from above
Twitter I love you right from the start
Right from the start with all of my heart
Twitter you give me whole heap of zing
Whole heap of zing mek me do me own thing
Twitter in a 80′s style
Twitter in a modern beat style, yeah.

Yeah . . .

 

Online PR Resources | How to Manage-Monitor Your Reputation

It’s priceless. And it’s yours. However . . .

The way people see you online is not all up to you. Your reputation is in the eye of your reader.

While you have some control over where you show up and how you position yourself, [trust me on this] you really want people to have an opinion about who you are and what you do. Hopefully, a good opinion, but even constructive criticism is welcome when it leads to a higher level of service. In fact, it’s essential.

But, so is being responsive. If people are out there talking about you and what you could do better, you better be there to run and go do it. Hiding out and being oblivious only serves to keep the counter-culture spreading. That’s why you have to listen, be vigilant and responsive.

And, it’s not just people you have to watch out for. Try this one on: search engines. This may be a no-brainer for some, but for others it’s a revelation.

To see what others had to say about online reputation management, I sent out this twitter update:

working on a blog post about managing online pr – reputation, any links, tips, ideas welcome :)

Barbararozgonyi-speaker_bigger

wiredprworks

Thanks to Dave Taylor [check out Dave’s blogs Ask Dave Taylor – Free Tech Support, Intuitive – Strategic Leadership for the 21st Century and Attachment Parenting] for sending this reply:

@wiredprworks my tip: give up the illusion of control and think about leading through cookie crumbs and rewards for good behavior.

Icon-100kb_bigger

DaveTaylor

Give up the illusion of control

Let’s talk about losing control. Because you don’t have it. Not anymore. There is absolutely no way you can close off commentary about anything. If people want to talk about it/you, they will. And, they’ll help you out like Dave helped me when I live-tweeted the wrong twitter ID for @skydiver. Or, when he checked in to question a stat a speaker quoted. You are your community and they are you. Got it?

Glenn Raines suggested that people read B.L. Ochman’s What’s Next blog, a suggestion I second.

Finally, someone asked that I let them know when I would launch a reputation management blog. Well, I don’t have any plans to do that, but I did enjoy rounding up this list and would like to explore the topic in more depth. What would you like to know about online reputation management?

12 Online PR, Search Engine, Social Media and Reputation Management Resources

  1. MarketingProfs says trust is the most important measurement of all
  2. Brendan Cooper tells you how to own your google page
  3. Compare reputations of the 60 most visible companies using the Harris Reputation Quotient[sm]
  4. Brands and Reputation says the answer about how to best measure reputation is this: use a measure of reputation that designed to best assess your reputation with the stakeholder in question.
  5. Three fundamental concepts to master when dealing with search engine reputation management: Monitor, Optimize and Engage from Top Rank Blog.
  6. Ducttape Marketing supplies an online reputation management toolbox.
  7. Marketing Pilgrim suggests using the best web content to fill up the first page of Google results, including getting a website with your name and starting a blog.
  8. Business Week answers the question: Do reputation management services work and how much do they cost?
  9. Top Rank Blog’s online reputation pr seo guide suggests you buy “yourbrandsucks.com” before somebody else does and give guidance on how to monitor and listen to dissenters.
  10. Marketing Pilgrim’s online reputation monitoring beginners’ guide includes helpful shortcuts for online reputation management.
  11. Lifehacker offers tips on how to get the most search juice from your Flickr (photo sharing), YouTube (video sharing), Digg (social news), Wikipedia (collaborative encyclopedia), Facebook (community) and Twitter (micro-blogging) profiles.
  12. Wired PR Works online reputation management category houses a collection of articles

What do you think?

How do you manage your online reputation? Do you have goals in place?