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Posts tagged: Social Media

Social Media And PR – Grab More Face Time With Audiences Via Skype

Today’s guest post is by Stacey Acevero, Social Media Community Manager at PR Web. social-media-pr-skype

Looking for a way to boost your social media and PR?  We have the perfect tool to deepen your engagement with consumers and provide your online marketing with a creative spark.

Skype can give your business the face-to-face time with consumers that might otherwise be missing in your marketing.  You can use it in a number of ways to increase your public presence through the social realm.

Check out these 9 tips:

1. Install A Skype Button On Your Website

Give consumers immediate and direct access to your company by installing a Skype button on your website.  The person who manages your social media campaigns, responds to customer and writer inquiries can be the contact for all Skype calls.   

2. Create Video Contests

Because Skype and Facebook are integrated, you have the perfect opportunity to create a live platform for audience contests, combining social media and PR to produce powerful marketing results.

Try offering special rewards for contestants who answer questions correctly or demonstrate how your product worked for them.

For example, invite followers to put together groups and show all the places they ate your pizza or drank your coffee.

3.     Provide Question and Answer Sessions

Introducing a new product or service?  Skype can help you converse directly with potential customers.  Arrange a pre-set question and answer session and put out invitations via all your social channels for followers to join in

4.     Encourage Followers To Speak

One of the best ways to stay engaged with consumers is to ask for their feedback.  They get to share their opinions and you get the benefit of knowing how well you are giving them what they need.

Create regular feedback sessions and reward contributors with special coupons.  You can tweet or post the results and give credit to the folks who participated.

5.     Connect Your Audiences With Your Spokesperson

Do you have a celebrity spokesperson or CEO who conducts interviews for your brand?  Create a schedule of Skype interviews to connect journalists and bloggers directly, and then share the best moments on your website.

6.     Provide Customer Service Assistance

Suppose a consumer is trying to use your product, say an oven, to accomplish something (in this case, cook a holiday turkey) but has questions beyond what the user manual addresses.  Encourage them to Skype your customer service department for immediate support

7.     Help Your Workforce Communicate

Don’t forget the initial appeal of Skype for business.  You can use it for video conferencing between co-workers and vendors.

8.     Create A Video And Share It On Facebook

Get a number of your employees to put together a Skype group and create a video message to followers.  You can share holiday greetings or news of your next big event – and add to your social media and PR library of successful tactics.

9.     Strengthen Your Media Relationships

Perhaps there is a blogger who is especially important to your industry.  You may have sent them dozens of press releases but never met them.  Invite them to chat on Skype and add more power to your pitches.

The power of social is that it creates and sustains relationships.  When adding the immediacy of video to that formula, you’re bound to increase the connection between you and those you want to touch.

Searching for more tips? Check out this social media survival kit.

Best 2011 Social Media Marketing Posts at wiredPRworks

water-image-amnicom-fallsKeepers – these all are. In late December, I cull through all wiredPRworks blog posts looking for the best of the best to share. Here’s the 2011 lot. You’ll find inspiration, ideas, trends, news and stories. What’s missing? What would you like to see here in 2012?

Read More…

How to Get in Shape for 2012 with a 3D Marketing Audit

2012-goals-marketing-social-mediaEvery year, we reassess our client’s progress with a 3d+ marketing audit. We look at digital performance, direct connections and dynamic business development. A fourth dimension, being healthy, is a self-audit. Because being in optimal health adds to your mental agility and overall performance, we’ll talk about that, too.

Here’s a quick overview of how you can, too. I’ll use my business, CoryWest Media, as a case study so you can see how the results stack up.

It’s great if you can compare this year with last year, as well as to your best year ever. Today I’ll compare 2010 with 2011 and then set benchmarks for 2012 for a few key performance indicators.

Read More…

3 LinkedIn Updates You Need to Know About Now

linkedin-updates-small-busienss-marketersLinkedIn keeps getting better and better. And that’s why I like sharing these updates. Have you used LinkedIn’s Card Munch App, updated event interface or the group statistics feature? If so, I’m interested in your impressions.  Tell me – what did I leave out?

LinkedIn’s Card Munch iPhone app Digitizes Paper

Am I the only one out there who misplaces business cards? Maybe I have too many pockets. It’s time-consuming to search and rescue all the cards I pick up at events when I get back to the office.

Cards play hide and seek in my business card case, in my pockets, in my briefcase, in my car – and sometimes even in my wallet!

I love to meet people and exchange cards, but if we don’t continue the connection, what’s the point?

How quick would it to be scan one and you’re done? That’s what you can do with the free Card Munch iPhone app.

When to Use . . . While You’re There

  1. at networking events – scan while you’re there and either toss or return the card, preferable, while you’re there
  2. on appointments – scan, impress the client and send them a LinkedIn invitation, while you’re there
  3. at a trade show – input new connections right away, while you’re there

Why to use the Card Munch iPhone app

  1. automatically adds to your contact list
  2. shows how you’re connected via LinkedIn
  3. lets you recycle paper and preserve information

Side, but Big, Benefit: You don’t have to worry about whether or not you mistype when you input contact information on your iPhone.

Want more information? Join the group for members using LinkedIn mobile apps.

LinkedIn Events Gets More Social

I love the look of LinkedIn’s new event interface and I like the comment section. Now the event dialog can start before the event begins.

But, I do miss the option to confirm whether you’re a presenter or an organizer. Now you can only be an organizer. Since I set up events for clients and often add events where I’m speaking, I’d rather not be listed as the one in charge.

Also – it looks like, right now, that there is no way to delete an event.

Have you found any other kinks in the new interface?

While we don’t use LinkedIn as a primary registration site, we do use it as a promotional outpost. Why? It’s easy to set up, our event is in LinkedIn’s search and we can easily share – to twitter and Facebook – and invite people from LinkedIn.

Your event will stand out because there’s less competition for listings. In fact, the number of events that have a listing here is much lower in comparison to what’s really going on in Chicago. How do the number of listings match what’s happening in your area?Linkedin-events

How to set up a LinkedIn event page:

  1. Go to the more tab on the top nav bar. Click on events in the drop down menu. Click on create a group in the box at the top of the right column.
  2. You’ll need the basics: time, date, place, registration site
  3. Compose an event description that starts off with the most important details first, like names of speakers. You only have 200 or so characters to work with in the preview section, but you can add more detail in the complete description.
  4. Write a great headline or event title that includes keywords.
  5. Think about industries and titles: you’ll include those in the listing.
  6. Add an image or a logo
  7. Share the event via email, on networks, etc
  8. Invite key people to visit the page and click attend so that they show up.

LinkedIn Group Statistics Reveal Dynamics

These beauties popped up on the eve of one of my LinkedIn webinars. That’s why I always check the LinkedIn blog right before I go on. It’s fun to “break news.” People love being the first to know – and I like to be the first to tell them.

To find statistics in groups you already belong to, click the more tab in the vertical nav bar. Look for statistics in the drop down menu. It should be the last item.

For groups you’re checking out, but don’t belong to yet, look for the group statistics icon on the right hand side of the page.  Click on it and you’ll see them.

social-media-club-chicago-linkedin-statistics

smc-chicago-linkedin-group

What you get with LinkedIn group statistics:

Demographics snapshot of the members by level, role, location, and industry

Growth over time

Activity shows what’s going on inside the group

Information about groups your group can connect with for cross or co-promotions, event invitations and broader community discussions.

What do you find most interesting about group statistics?

Why you need group statistics:

  1. Decide whether or not to join a group based on demographics
  2. Target communications: to execs or entry level to save time and be direct
  3. Track growth: if you’re the owner or manager you can see how your group is shaping up and how activity is flowing

Thanks for sharing your thoughts – how do you use LinkedIn as a marketing tool?

Want more information? Browse the wiredPRworks LinkedIn archive.

Would you like to connect with me on LinkedIn?

2 Cooler Social Media Marketing Webinars

cooler social media marketing webinar penguinsYou have about four weeks to get ready for 2012. Don’t let another year go by watching your competition own the market you want to be in. To end 2011 on a high flame and put some kindle on the fire for 2012, I’d like to invite you attend one or both of my December webinar classes. Get WIRED with social media, content marketing and PR or Lock in LinkedIn to fire up your 2012 success.

Why are my webinars cooler? Because you get so much more: live webinar presentation, timed replay, transcripts, mp3s, bonuses and even a one on one power consultation. Sound good? Wait . . . it gets better. How about reader discounts and scholarships?  Read More…