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Posts tagged: relationship marketing

Getting Your Success Story Straight

“We’re wired for stories, individually and collectively. Since the time of Odysseus We’ve been told stories. This is how we’ve been conditioned to learn; our morals and values are taught through stories.” Gay Ducey, past president, National Storytelling Network and Oracle Award recipient for Distinguished Nation Service in Storytelling

How can you use the power of stories in your business life?

Craig Harrison’s new book “Story Tell, Story Sell! Triple Your Sales through Storytelling,” soon to be released, will tell you how. To learn more about telling stories now, order Annette Simmons’ book, “The Story Factor,” which is listed on Amazon’s top 100 best business books of all time.

Craig and I both spoke to the National Speakers Association Illinois Chapter on March 20. Craig covered the power of stories and introduced the “success stories” concept. My presentation covered the world of social media – in 20 minutes. I started my presentation by telling a story, a story about how I covered the Storytelling and Marketing session at the Chicago Search Engine Strategies conference.

Telling Your Success Story

“Storytelling sets you apart from your competition by showcasing what you do best.” Craig says.

Here at CoryWest Media, we often write “case studies” or “customer profiles” or “before and after” stories for our clients. Every one starts with situation, approach and solution. Craig frames his process a bit differently.

Setting: describe time and place in a sentence or two

Situation: talk about the pain points – what needed to be fixed

Solution: reveal the answer and the results

I especially like the setting as a foundation reference point. Before his presentation, Craig worked with two people to help them develop their success stories. They were both sitting right next to me. When we got to the exercise part, I had expert partners providing feedback at my side.

Storytelling for Business

Probably my biggest “ah-ha” was that all of our client’s success stories have common threads. My partner told me she like these: an accelerated marketing plan, a system, “Hollywood casting” and the seven steps in our marketing transformations process. Key phrases that popped out of her story: the secret is in the systems, from reactive to proactive and from locally powerful to globally influential. As you tell your story, these phrases will pop out.

Craig suggests you write out your success story, read it out loud and practice telling it so that you tell yours in a minute or less. Need more guidance? Check out Craig Harrison’s articles on storytelling.

What’s your success story? Past/proven, present/in progress and future/inspiration and motivation tense all work.

Community PR | Dealing with Rejection?

How do you feel about rejection? 

“Rejection is the absence of meaningful love.” Charles Solomon, author

“Actors search for rejection. If they don’t get it they reject themselves.” Charlie Chaplin

“I think all great innovations are built on rejections.” Louis Ferdinand Celine, French writer and physicist 1894-1961

“I take rejection as someone blowing a bugle in my ear to wake me up and get going, rather than retreat.” Sylvester Stallone

I’ll confess, I react to rejection.

Yes, there was a time in my life where I sought to get rejected as many times in a row as I could. Why? I was in sales and I knew that every no led to a yes somewhere down the road. And every no told me why people didn’t want what I had. So, I got really good at screening prospects, overcoming objections and closing sales.

That was when I was working for someone else. It’s different when you take rejection personally.

The first time it happened to me I was devastated –for days.

But . . . break-ups happen all the time, don’t they?

You know, when someone shows no interest in what you’re doing. They unsubscribe, they unfollow, they cancel, they never come back. But why?

When a new service called qwitter for twitter that reports on unfollows came out, I was hesitant to sign up.

Did I really want to be notified every single time someone decided to stop following me on twitter? Could I stand a dose of daily rejection? At first I was skeptical, but being the positive person I am, I’m finding the the qwitter reports are giving me feedback on what works and what doesn’t in my community. Because each message comes with the link that prompted the unfollow, you can track responses.

So far, followers left after I referenced Kung Fu Panda [lost 3], welcomed a spa that I visited [lost 2], asked about holiday singing gigs [lost 1] and gave out a registration link to a blogging conference [lost 4].

In almost, every case the people who left positioned themselves in their profiles as successful Internet marketers. I’m going to keep tracking the results and look for patterns to see what topics take people away.

How about you, would you change your communications based on your community’s feedback?

Would you follow the advice from The All American Rejects?

 

Event PR | Connecting Virtual and Real Communities

epson-event 

One of the reasons I love being a blogger is: I get to communicate with other bloggers online whenever I want. But, meeting up in person sometimes takes some doing. When I got a personal invitation from Wendy Piersall to attend a ladies night out event, I replied immediately – I’ll be there!

Thanks so much to Wendy Piersall, CEO of SparkPlugging, Epson and Barbara Jones of the One2One Network for hosting a fabulous night out on Lake Shore Drive! I met Wendy and Liz Strauss of Successful Blog at BlogHer07 in Chicago – and am so happy we’ve stayed in touch! In this picture, Karen Putz, who writes Deaf Mom joins us, it’s always so good to see Karen.

What a nice surprise to see Deb DiSandro and Dianne Morr, two friends from the National Speakers Association’s Illinois Chapter. Each accomplished speakers, they’re both going to start a blog.
I feel like such a slacker; many of the women I met write for several sites. I’m happy to introduce them to you, too.
New blogging connections for me include Jessica Ashley, Kim from Accidental Mommies, Lisa Martin and Kim Moldofsky. 

This is the kind of event that works so well on so many levels . . .

  • presenting products: we got to see the new Epson 600 printer in action [my first comment? what’s that sexy thing over there? I really thought the printer was some kind of high-end stereo component] it’s fast, wireless and amazing at making gorgeous prints – I love the picture of me and Liz I got to take home
  • pictures, pictures, pictures, from a pro photographer like Beth Fletcher, who blogs at I Should Be Folding Laundry
  • networking in a relaxed setting that allows for extended conversations
  • connecting authors, readers and subjects in new ways – I found out about new blogs, new markets and new opportunities
  • extending community with a memorable event that everyone will recall [and probably write about!]
  • highlighting sponsors who get visibility with event promotion and goody bags items, many shipped out in response to a HARO request

Maybe the biggest benefit of all – to me – was feeling like I am, indeed, part of a much, much bigger community. Even though Wired PR Works is not a “mommy blog,” I am a mother of three teens who writes a blog. Many of my readers may be parents. We are all part of one community; finding new places to meet and share stories makes us that much closer. 

Your Turn

How do you connect your virtual and real worlds?