Companies who rely on social media as a customer service information outpost will be interested in a report that says, “The number of questions asked via social media channels account for less than 1/100th of a percent of questions asked via customer-facing websites.” The report shows how much more likely […]
This week I had one minute to cover CES 2012 on Chicagonista Live!, a live Internet TV show, based in Chicago. A year ago, I covered CES live in Las Vegas, as a member of the Sears Blue Blogger Crew, for three days. Here’s a quick recap of my UltraLight […]
In 2011, BtoB surveyed more than 550 executives for Emerging Trends in B-to-B Social Media Marketing: Insights From the Field. Three charts about methods and obstacles are yours for the viewing. If you want more information, you can purchase the complete report. Methods Used for B2B Social Media Marketing When […]
Keepers – these all are. In late December, I cull through all wiredPRworks blog posts looking for the best of the best to share. Here’s the 2011 lot. You’ll find inspiration, ideas, trends, news and stories. What’s missing? What would you like to see here in 2012?
Every year, we reassess our client’s progress with a 3d+ marketing audit. We look at digital performance, direct connections and dynamic business development. A fourth dimension, being healthy, is a self-audit. Because being in optimal health adds to your mental agility and overall performance, we’ll talk about that, too. Here’s […]