Today’s mail call brought in two thank you notes.

One, in the form of a postcard, came from Zappos.com addressed to my son who returned a pair of shoes. He’s growing fast, but he only needed one size bigger, not two, to replace his shredded Lakai Manchester Selects.

What do you do when your shoes don’t fit?

My son, a high school sophomore, gets on the phone.
After all, Mom is for preliminary price approval, not return intervention.

When he found …

Assignment: Talk about how to do business on LinkedIn Challenge: in 10 minutes or less.
Result: How to Grow Business in 3D on LinkedIn: Digitally, Directly and Dynamically
Program: Social Media panel at Integrated Marketing Summit Chicago
Panelists: Aaron Goldman, Blagica Bottigliero, Brad Kleinman and Tony Bombacino of Restaurant.com

It was an honor and a pleasure to present with them all. Blagica took us behind the scenes at Edelman to talk about community. Brad shared what’s new on Facebook, a presentation that could …

Thanks so much to Barry Moltz, host of the Business Insanity Radio Show for interviewing me today along with Craig Newmark, founder of Craiglist,who talked about customer service.

Listen to the Business Insanity show on BlogTalk Radio with show host Barry Moltz interviewing Craig Newmark and Barbara Rozgonyi.

In our interview we talked about LinkedIn expert profile tips for small business owners.

Barry asked me about . . .
Five things you need to do to transform a LinkedIn profile into an always-on …

tweet, twitter, san francisco, los angeles, san diego, alyssa milano, san jose, social, mediums, social media, most powerful women, charlene li, tara thornton, boston, chicago, world wide web, music, online social networking, channel 7

Recently someone moving to Chicago asked me for a who’s who guide to Chicago PR firms. Thanks to Crains Chicago Business, I’m posting this list of the 25 Largest Chicago PR Firms.

And, I’m inviting you to list yours in the comment box. As a strategic marketing and social media consultant for all types of companies, including PR firms, I advise companies to keep a watch on their competition as well form collaborative ventures to refer business that doesn’t fit …

Can the 40 plus market be the pot of gold after the 20 and 30s rainbow?

Full disclosure: 2010 brings loads of celebrations for me: 25th wedding anniversary, 20th year as a home-based entrepreneur, our oldest son’s high school graduation [where this image was taken] and three children who turn 21, 18 and 16 – wow! life is good. Hey – companies – if you’re looking for a fabulous Boomer spokesperson, here I am.

In April 2009, I wrote …

Or . . . How Did you Get from Here to There

I don’t think of myself as a career counselor and mentor, but other people seem to. Lately I’m getting these questions a lot: How did you get there? How can I get a promotion? Should I quit my job? How can I start a consulting business? How did you get started in social media?

What does it mean when people start wanting to know what it takes to get …

“Why did they make a movie about Facebook? It’s just Facebook.” college junior watching trailers for “The Social Network”

Facebook. Is it just Facebook? Or, is Facebook something bigger than Facebook? How will “The Social Network” profile the business of communication – and capture the spirit of our time?

On October 1, “The Social Network” premieres in theaters. I first heard about this movie from an independent film producer who predicted social networking in movies would be a trend to …

Looking for a way to save on your 2010 BlogWorld and New Media Expo registration? There’s a link at the bottom of this post.

Depending on when you get here, the discount may or may no longer be good. Early bird registration closes on July 15. Wondering if BlogWorld is the conference for you? Check out Wired PR Works BlogWorld coverage.

The 2010 BlogWorld & New Media Expo will take place at the Mandalay Bay Convention Center, beginning with the exclusive …