6 Ways to Market Your Site as a Customer Information Center 1

Companies who rely on social media as a customer service information outpost will be interested in a report that says, “The number of questions asked via social media channels account for less than 1/100th of a percent of questions asked via customer-facing websites.” The report shows how much more likely […]


How to Collect Outstanding Invoices before 2012 1

We all have them. Stories about how long it took to get paid. For creative business owners it can take months and months to see receipts come in long after a project is complete, in the clients hands and active. Lucky for me, knock on wood, every single client has […]


Marla Tabaka-life-coach

LinkedIn Nets Relationships

Thanks so much to my friend Marla Tabaka for inviting me to contribute to her column. It’s exciting to be featured in “Unlocked Secrets on LinkedIn” on Marla says, “All too often I receive resistance when I suggest to a client that she utilize LinkedIn to build vendor, partner, and prospect relationships. But […]

3 LinkedIn Updates You Need to Know About Now

LinkedIn keeps getting better and better. And that’s why I like sharing these updates. Have you used LinkedIn’s Card Munch App, updated event interface or the group statistics feature? If so, I’m interested in your impressions.  Tell me – what did I leave out? LinkedIn’s Card Munch iPhone app Digitizes […]