February 18, 2009 in PR Tags: ,

Handling Difficult People by Being One of Them

By Barbara Rozgonyi

Interested in social media marketing and PR? To stay updated with what's new, subscribe to Wired PR Works RSS feed. Prefer email updates with subscriber benefits? Get on the social media marketing news list.

A few days ago I spoke to a group that started programming early in the morning. Although I wasn’t on until 9:45 I decided to get there early to hear the first speaker talk about communications. Our preliminary exercise required that we introduce the person to our right. The person on my left introduced the person on their left leaving me as the only person in the room to not be introduced. I was okay with that since I’d soon [hopefully] get their attention with my presentation.

The next exercise asked that we talk about a difficult person in our lives. Several people came to mind as being a bit troublesome, but not terribly difficult. And then I thought about how sometimes groups of people can be downright whiny and demanding. Rather than divulge details here [or there] I chose to share something so minor it probably didn’t qualify for sharing. But, my partner also found it challenging to think about any truly difficult people in their life. Keeping the disconcert to myself, I listened as the speaker said:

 “If we think people are difficult, they think we are, too. What would happen if we changed positions?”

What if you replayed all the conversations and reread the communications that you considered to be contentious? 

You're a moderator for http://wiredprworks.com Site admin
You're following this conversation Unfollow
Conversation 
Sign in and Post
Posts about Interpersonal conflict and dealing wit moderator
Pending approval

[...] to talk about… afterall, it was a year after I had found my church, through the Upward Ministry Handling Difficult People by Being One of Them - barbararozgonyi-wiredprworks.com 02/19/2009 A few days ago I spoke to a group that started [...]

Approve comment
Daniel Hindin moderator
Pending approval

I like it Barb! Simple but true. Judge not...

Approve comment