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Monthly Archives: January 2009

Social Networking Online-How to Dodge Potholes | Reader Q & A

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Social networking online is a lot like driving in Chicago in winter. This time of year it’s difficult to drive down the street without dropping into a pothole. You know, a dip that jars your car. After a few potholes, you start to dodge the drop off. This post covers five ways to fill the biggest potholes and navigate your social network smoothly.

Here’s where the question originated . . .

Question

In preparing an online networking presentation for small business owners, I got a call from the meeting planner who asked me: “Can you talk about the icky stuff first? I know these questions will come up sometime in the presentation.”

Answer

As a former sales person, I know how important it is to overcome objections. And, I know that not every product or service is for everybody. If you’re one of the ones who sits on the sidelines and waits for people to invite you to join their social network – or you’re not participating at all, see if one of these possible potholes is holding you back. The two biggest concerns are privacy and time management.

1. PRIVACY Set social network privacy boundaries – shading the view 

How much do you want people to know about you? is not the question

This is: How much do people have to know about you before they make a decision to connect with you?

Meeting someone online is a first stopping point in what may or may not be a long-term relationship. The key here is to give people who want to follow enough information to make a decision to connect. It’s okay to turn off some people. Believe me, you don’t want to attract everybody.

Decide how much you want to reveal before you get started because once you put anything out online, it can be impossible to cancel it. For example, if you work from home, you don’t have to give your specific address or even the name of your village. I use Chicago because more people recognize this city than the name of my town. Will you post pictures of your family? Mention your hobbies?

2. TIME MANAGEMENT Manage your online social networking time as an investment in your business

Yes, social networking can be time consuming and distracting. But, most business owners aren’t used to spending much personal time on building their business. Typically, they’re more focused on delivering products or services. Traditionally, brochures, mailings and emails manage most of the marketing contact time. What do these strategies have in common?

To build your community online, think of treating your time as an investment in building your credibility and connecting in new ways. How do you find time to network online? Try checking email only once or twice a day and then schedule in 30 minutes to check in with your online networks. Start small and build up. The key here is frequent interaction, in small bites. It’s kind of like working out. You don’t run a marathon the first day you start training.

3. INVITATIONS Decide who you want to connect with

Be prepared for “invitations” that come from unlikely people on networks you aren’t on. Don’t join a network just because your friends are on it. Check out every person who invites you to connect before you accept. Have an invitation you don’t want to accept – like the one from your sister’s ex-husband? It’s up to you to decide. If you have 1500 connections, one isn’t likely to stand out. If you have 20, you want them all to be people you like.

4. PRIORITIES Strategize your system by identifying professional priorities

Why am I here? What do I want to get out of it?  Who do I want to talk to? Should I stay or should I go now? 

Join networks that you will participate in – check out the conversation first. Smaller networks within a larger site like LinkedIn offer more opportunity for connecting in a small group setting.

5. ETIQUETTE Be nice and act responsibly

You get what you give. If you’re nice, others will be, too. But, sometimes people are mean and nasty to those who are more successful than they are. And, your message might get misconstrued. Nuances drift into short messages. People read words the wrong way. Apologize and correct any misunderstandings immediately. Read your message out loud before you send it. And, if you don’t have anything nice to say . . . well you know  . . .

What do think?

What’s your biggest social networking pothole?

 

Marketing PR Budget Limbo Dance Method: How low can you go?

Video: A beach in Jamaica with David Hasselhoff – doing the limbo dance.

Reality: New year, new budget, uncertainty

Every business and organization needs to set a 2009 budget for marketing, advertising and PR based on the results they want to achieve.

Maybe you’re doing the limbo dance with your budget right now. Lowering your overhead and expenses to the point where your business can barely crawl. How low can you go?

It’s not about stopping spending, it’s about smart funding and lowering the bar on expenses.

You have two choices: cut expenses or make more money.

Applying the limbo dance budgeting method, lower your expenses one notch at a time and see if you can still fit comfortably under the bar. Keep going until you go as low as you can go.

Last week, I revised a press release for a financial planning class that’s designed to help you set a personal spending plan, get out of debt and be more aware of your relationship with not only money, but your life’s goals. It works. I know because I’m a graduate and I’ve applied the principles to not only our family’s finances, but my business’ finances as well.

We lowered the bar on overhead and frivolous expenses to make room for smarter funding. In two hours, I recovered over $900 in business expenses. How much extra money for marketing or PR can you find in two hours? 

This week, the Chicago Tribune is running a Recession Survival Guide. Day one is how to chart your finances. You can track expenses with free web-based programs like mint.com and yodlee.com. [Warning: you may be shocked at how much you’re spending at the grocery store, especially if you have three teen like we do.]

What are you planning to cut – or invest – in your 2009 marketing and public relations budget?

When do you unplug the lights?

IMG_2281Today is day two of Project 365 and while I won’t be posting every single picture here, I am posting this one. Tomorrow is the first official workday of 2009 and I’m talking about unplugging lights. What’s up with that?

See the row of blue lights? I made my husband put them up on his birthday about six weeks ago. They’ve been plugged in every since. But, tomorrow morning, they’ll go out. The bushes will go back to basic black at night.

Aren’t marketing and public relations strategies kind of like that sometimes? A campaign gets strung out, lit up, energized and then unplugged.  How do you know when it’s time to take down the lights or the campaign? When is it okay to keep them burning?

Digital Photography PR Strategies: Project 365

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What will a year in pictures look like for you or your business?

It’s not too late to start your own Project 365.

For ideas on how to get going, check out Project 365, take a photo a day, from Photojojo. 

You can start a blog just for your project or join a 365 group on flickr and upload your images there. Some people take self-portraits, others focus on one subject and many capture what represents the day. From a PR perspective, you could write an entire year’s worth of blog entries based on the picture of the day. Deciding on your theme is your first step. Then, you need to begin taking pictures.

Tonight I decided to start.

Looking around and deciding how to document the day was a creative exercise in and of itself. I was a bit disappointed that I didn’t take pictures of the six teenage boys who came over or the red-headed woodpecker at the birdfeeder or the holiday spirit at Trader Joe’s or the relatives who came to dinner.

With a calm and quiet place, I thought about taking a picture of the fireplace’s colorful flames – no, not expressive enough.

I took a picture of a dozen black velvet sweetheart roses. Pretty, but so what?

One of the chandelier, now working after a two-year outage. Something to celebrate, but more fitting for a lighting catalog than a day in my life. 

And then I found the box of chocolates, a gift from one of my best and oldest friends I opened and share with our guests tonight.

They’re packaged as Frangos, but the recipe isn’t original. I only ate one, but no one else seemed to notice the taste change.

What you see is all that is left. As chocolates flew the box, never to be seen again, the wrappers got crushed and thrown into the fire – no evidence of their existence remains.

I may decide that my project begins today. After all, how can I go back and photograph yesterday and the day before?

What picture would capture today for you – or your business?

Serendipity or Intention | Propelling Business from 2008 to 2010

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Welcome to a new year!

Today is the first day of 2009. I’ve yet to write down all of my 2008 accomplishments, reflections and moments I want to remember. It’s been too holiday-hectic around here this week to claim quiet time to do that. Yet, a theme’s emerging.

Last year, I relied more on serendipity than intention to get from December 31, 2007 to January 1, 2009.

Let’s compare the two definitions so you can see what I mean:

Serendipity: a talent for making fortunate discoveries while searching for other things 

Word History: We are indebted to the English author Horace Walpole for the word serendipity, which he coined in one of the 3,000 or more letters on which his literary reputation primarily rests. In a letter of January 28, 1754, Walpole says that “this discovery, indeed, is almost of that kind which I call Serendipity, a very expressive word.” Walpole formed the word on an old name for Sri Lanka, Serendip. He explained that this name was part of the title of a silly fairy tale, called The Three Princes of Serendip: as their highnesses traveled, they were always making discoveries, by accidents and sagacity, of things which they were not in quest of….” Source: freedictionary.com

intention’>Intention: An aim or design (as distinct from capability) to execute a specified course of action. from the Dictionary of Military and Associated Terms. US Department of Defense 2005

Silly fairy tale versus the Department of Defense – which approach propels farther and faster?

Before we get too far into 2009, I’m hoping you’ll take some time to catalog your 2008 accomplishments in a variety of categories. You choose, here’s a start:

  • Publishing
  • Releases
  • Connections
  • Projects
  • Revenue
  • Family
  • Spirituality
  • Travel
  • Education
  • Health
  • Contributions

Now, do the same thing for January 1, 2010. What, ideally, would you like to write in each of these categories? What will it take to make it happen? Will you rely more on serendipity or intention?